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Title: AT&T's DirecTV Is Giving Refunds on NFL Packages Due to Protests
Source: Bloomberg
URL Source: https://www.bloomberg.com/news/arti ... porters-refunds-on-nfl-package
Published: Sep 26, 2017
Author: Scott Moritz
Post Date: 2017-09-26 21:19:43 by nolu chan
Keywords: None
Views: 8889
Comments: 53

AT&T's DirecTV Is Giving Refunds on NFL Packages Due to Protests

By Scott Moritz
Bloomberg
September 26, 2017, 3:38 PM CDT

Subscribers to AT&T Inc.’s DirecTV NFL Sunday Ticket who want to cancel the service because of football players’ national anthem protests can get refunds, according to customer service representatives.

The protests, which started with some players kneeling during the anthem to protest racial inequality, has expanded to teams and even owners linking arms in a show of unity. The issue has been magnified by tweets from President Donald Trump, who called the protests “disgraceful” and encouraged fans to boycott the NFL.

AT&T is the exclusive home of the Sunday Ticket, which offers the full slate of Sunday afternoon NFL games. The telecommunications company declined to comment.

The TV football package costs almost $300 a season, though AT&T offers various promotions and monthly pricing options.

DirecTV normally has a no-cancellation policy for Sunday Ticket. The Wall Street Journal reported the refunds earlier Tuesday.

— With assistance by Rob Golum

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Begin Trace Mode for Comment # 39.

#3. To: nolu chan (#0)

I never expected the hammer to fall on the NFL like this.

Trump wins. That's all.

And that upcoming "November Of NFL SJW Protests" they were planning? That's been cancelled within 5 minutes of this story breaking out.

No way the owners stick with the playas now.

Tooconservative  posted on  2017-09-26   21:59:06 ET  Reply   Untrace   Trace   Private Reply  


#4. To: Tooconservative (#3)

I never expected the hammer to fall on the NFL like this.

As I read this going around the news, this is sourced to customer reps who have said some customers have been given refunds. The NY Daily News cited "full refunds."

AT&T would not confirm for ESPN. It appears that customer service reps may have opened the floodgates. AT&T/DTV and the NFL may have gotten a surprise.

http://www.espn.com/nfl/story/_/id/20829346/directv-offering-refunds-fans-wishing-cancel-nfl-sunday-ticket-package

Source: Fans upset by protests can get Sunday Ticket refunds

Darren Rovell
ESPN Senior Writer
26 Sept 2017, 6:10 PM CT

[excerpt]

An AT&T spokesperson declined to confirm the cancellation policy and said the company would have no numbers to share.

The exemption was first reported by The Wall Street Journal.

Roughly 180 players chose not to stand for the national anthem in Week 3, while three teams -- the Tennessee Titans, Pittsburgh Steelers and Seattle Seahawks -- did not come to the sideline for the anthem. On Monday night, the Dallas Cowboys chose to kneel in unison before the anthem.

Players were emboldened after being challenged by President Donald Trump, who Friday night at a speech in Alabama, encouraged NFL owners to "fire" players who didn't stand for the national anthem.

The stance, which Trump continued to assert throughout the weekend, had the opposite effect. Almost all of the league's owners responded with statements affirming the players' right to protest, as players and executives went as far as to coordinate their actions.

Not everyone was happy.

At some stadiums, fans booed the players. Others took to Twitter to say they were canceling their Sunday Ticket subscriptions.

nolu chan  posted on  2017-09-26   22:22:48 ET  Reply   Untrace   Trace   Private Reply  


#7. To: nolu chan (#4)

AT&T would not confirm for ESPN. It appears that customer service reps may have opened the floodgates. AT&T/DTV and the NFL may have gotten a surprise.

We'll see. But having given any refunds to disgruntled customers, it will be very hard for AT&T/Directv to close those floodgates, no matter how you slice it. They have to consider Sunday Ticket sales in upcoming years as well if they further anger the current subscribers. So they give refunds now, hoping to lure them back next year and so on.

OTOH, the hardcores aren't going to cancel. The most hardcore NFL fans could care less if the playas mooned the flag while chanting their love for Castro.

So it may not be any huge amount they'll lose by giving refunds. It's still a bad position for them. They can't just say "No refunds" at this point and try to force people to accept that their Sunday Ticket is just a chance to watch these coddled playas disrespect the flag. And that is even before Trump decides to stick his nose into it if they should decide to cut off any refunds. Trump would be all over them on Twitter. Trump also has very deep leverage over AT&T which is an element of American national security, as much or more than most military contractors. You know about that very odd windowless skyscraper that AT&T has had for decades in NYC, I'm sure. They may as well put an NSA sign on that thing. It reeks of national security spying. As president, Trump can snap the AT&T leash in a way no one else can. That's before he issues a single tweet.

I would bet that AT&T/Directv has some clause in their contract with the NFL that the NFL will have to eat these losses, not AT&T.

Tooconservative  posted on  2017-09-26   22:51:58 ET  Reply   Untrace   Trace   Private Reply  


#13. To: Tooconservative (#7)

They can't just say "No refunds" at this point and try to force people to accept that their Sunday Ticket is just a chance to watch these coddled playas disrespect the flag.

The genie is out of the bottle but they may get a lot more cancellations than they expected. DTV has been losing customers to cord cutters. Really angry customers may have said, "if you won't cancel my Sunday Ticket, cancel my DTV."

You know about that very odd windowless skyscraper that AT&T has had for decades in NYC, I'm sure. They may as well put an NSA sign on that thing. It reeks of national security spying.

Yeah, that building is sort of well known.

AT&T Data Center [Google Earth street view]

This one is about 5 blocks below Central Park on 10th Ave. around 54th Street.

I think they just don't like windows. Maybe it's a nest of vampires.

nolu chan  posted on  2017-09-26   23:35:28 ET  Reply   Untrace   Trace   Private Reply  


#15. To: nolu chan (#13)

I think they just don't like windows. Maybe it's a nest of vampires.

C'mon. In the words of Dan Akroyd, "It's Spook Central."

Major transcontinental cable hub, U.N., Wall Street, domestic internet backbone, etc. And a major cyberdefense hub.

Tooconservative  posted on  2017-09-26   23:47:43 ET  Reply   Untrace   Trace   Private Reply  


#17. To: Tooconservative (#15)

In the words of Dan Akroyd, "It's Spook Central."

Who ya gonna call?
Don't matter, they record it all.

nolu chan  posted on  2017-09-27   0:06:02 ET  Reply   Untrace   Trace   Private Reply  


#19. To: nolu chan (#17)

Who ya gonna call? Don't matter, they record it all.

Witty.

AP reports that Neilsen says NFL ratings through the first three weeks are down 11% this year compared to last year.

It's only slightly worse a decline than last year. I'm just saying that it hasn't dropped off a cliff. Not yet. It's not a good number but it's not quite a disaster. Millenials come of age and aren't as interested in football as iPhones, older people cut back to smaller packages or cordcutting, etc. At least some of this decline was expected, maybe half of it.

It is a hemorrhage though. And once those viewers go elsewhere, it could be very hard to get them back. Especially if the viewers decide to do something more constructive than watching TV. They might not ever come back.

I think this is why AT&T will give the refunds. A lot of people are cutting that cord. We're hardly a young group here at LF and not like a forum of techies and even we are ahead of the national average in cordcutting.

AT&T is switching to their mobile IPTV platform. They don't want anyone walking away with negative memories about how AT&T wouldn't refund those Sunday Ticket subscriptions when the NFL went insane disrespecting the flag. Legally, they could have kept the loot. But they don't want to become the targets. Let the lightning hit the NFL as long as AT&T can stay out of the middle of it.

I don't really think there will be all that many people cancelling their Sunday Ticket. It was always meant for football addicts. Not that many will go cold turkey IMO.

Tooconservative  posted on  2017-09-27   0:33:59 ET  Reply   Untrace   Trace   Private Reply  


#21. To: Tooconservative (#19)

https://twitter.com/hashtag/directtv?lang=en

https://twitter.com/hashtag/sundayticket?lang=en

https://twitter.com/hashtag/nflsundayticket?lang=en

https://twitter.com/hashtag/SUNDAYTICKETCANCELLED?src=hash

https://twitter.com/twitter/statuses/912879664682631173

nolu chan  posted on  2017-09-27   3:29:49 ET  Reply   Untrace   Trace   Private Reply  


#24. To: nolu chan, redleghunter, misterwhite, A K A Stone, Pinguinite (#21)

https://twitter.com/hashtag/SUNDAYTICKETCANCELLED?src=hash

I looked at it, saw someone claiming a customer rep told them that 100,000 people had cancelled. Sounds vastly vastly inflated. But at $280 per unit, that would still be only $28 million. But I'm not sure it's even about the money they'll lose.

I still think even the news of these refunds has a serious dampening effect on the teams and owners, on ESPN and the networks and all the cable companies. Football isn't just big, it's YUUUUUUGE in a cultural and social sense. But it's gonna be smaller after this is over, even if only somewhat.

How do you really measure how much cool your brand has lost when you are such a major cultural flagship, so big that you can hardly talk about the culture without your brand? I bet the NFL is trying to find a way to slap a tourniquet on this deep wound, try to stop the bleeding.

And how about Thanksgiving and Christmas? When Grampa or Uncle Joe just get angry if someone mentions NFL football and some SJW liberal daughter-in-law starts lecturing that Trump is completely to blame and they blow up and tell her how their father fought at Iwo Jima and how Grampa's uncle lost a leg in Korea or a cousin was tortured in a North Vietnamese prison camp? There is no happy ending for that scene. And Grandma ends up crying in the kitchen, can't imagine how they'll get through the rest of the holiday.

We can't talk religion. We can't talk politics. And now we can't talk football either. How the hell will people get through these holidays and family gatherings?

And if they cancel seeing the family, then is some toss-off remark by Trump to blame or is the huge NFL protest more to blame? I don't see how Trump gets the blame in the vast majority of families.

Take another example. Same kind of thing applies at senior centers or the VFW/Legion or at the KoC hall. Where they could at least talk about the Sunday game when having lunch or playing cards, suddenly some of them are angry and don't want to hear any football talk at all. Ever again.

Football was always a topic like the weather where everyone could have an opinion. And it will be very hard for libs to blame Trump when he made another of his usual bloviating 20-second remarks and then the NFL blew up and made fools of themselves disrespecting the flag and anthem, including overseas where they disrespected our flag and anthem led by their Muslim owner and then stood for the God Save The Freakin' Queen.

Maybe the libmedia writers can help out. Recall all those articles they wrote in past years about "How to talk to your family about 0bamaCare", "How to talk to your drunk Uncle Joe about gay marriage", "How to talk to your SUV-driving in-laws about climate change". I think we have reached a breaking point and if the libs try to "Talk to your family about social justice and the NFL", they're finally going to get told to just to shut the hell up.

Hear that sound? That's the ripping sound of the social fabric being torn apart. And it is far more about the NFL's conduct than Trump's. After all, we have zero expectations of Trump to start with.

This social dimension to the NFL SJW meltdown is the far greater threat to the NFL than merely losing some 10,000 or 100,000 Sunday Ticket subscribers. Because now we can't even talk about football without it being political.

You could write a very long article about family gatherings this fall with a title like "How The NFL Ruined Our Family Thanksgiving" and "After The NFL Ruined Our Thanksgiving, We Cancelled Getting Together For Christmas".

[...rrrrrip...]

Tooconservative  posted on  2017-09-27   9:00:13 ET  Reply   Untrace   Trace   Private Reply  


#32. To: Tooconservative (#24)

What percentage of Americans know why these players are kneeling? I bet the answers would be hilarious.

But even those, like myself, who know the reason don't believe it. Unarmed black teens aren't being executed by white cops all over the country. If that were true, I'd be kneeling.

It's a false narrative based on fake news. The one I hear most often is the unarmed "child" in Cleveland gunned down in a park. Police were called to the scene because of a "man with a gun". (Tamir Rice, although 12 years old was 5 feet 7 inches and weighed 195 pounds). He drew his pellet gun from which the orange safety tip had been removed -- it looked real. He was shot.

I, and millions of others, believe he would have been shot had he been white, Hispanic, Asian, or an Indian in a headdress.

misterwhite  posted on  2017-09-27   9:52:58 ET  Reply   Untrace   Trace   Private Reply  


#35. To: misterwhite (#32)

But even those, like myself, who know the reason don't believe it.

Are you sure you know the reason? I'm not. You could pick from this list.

  1. They're mad at cops killing blacks.
  2. They're mad that Kaep #TookAKnee and now doesn't have a contract.
  3. They're mad that Trump criticized them.
  4. They're mad that Trump called their mamas bitches.
  5. They're mad that Trump thinks they should have no right to disrespect the anthem on national TV as a political statement while they are working as club employees.
  6. They're mad that 0bama is no longer pres'dent.
  7. They're mad that Felonia Von Pantsuit lost to Orange Hitler.

It's one or more (or all) of those. Apparently. Despite several hundred of them "protesting", did any of them actually tell us exactly what they are protesting? I don't think so. And I looked for an explanation from them.

Maybe you can parse it out and explain to me.

Tooconservative  posted on  2017-09-27   10:12:17 ET  Reply   Untrace   Trace   Private Reply  


#39. To: Tooconservative (#35)

Maybe you can parse it out and explain to me.

Purportedly #1, though it could very well be any of the other 6. They don't know. It's whatever you think it is.

Ironically, there's nothing we can do about black teens being killed. The reason being that if white teens behaved the same way, they'd be killed also. If the press told the truth about these incidents, the protests would wither.

One last thing. Cities are settling these wrongful death civil lawsuits because it's less expensive than going to court. When they settle, it's interpreted as admitting guilt. Change our tort laws to loser pays. Disbar lawyers who bring frivolous suits. Cap compensatory damages. Distribute punitive damages to charity, not the plaintiffs.

misterwhite  posted on  2017-09-27   10:33:23 ET  Reply   Untrace   Trace   Private Reply  


Replies to Comment # 39.

#40. To: misterwhite (#39)

One last thing. Cities are settling these wrongful death civil lawsuits because it's less expensive than going to court.

They've settled some, not all of them. Maybe not even a majority.

Trayvon's parents didn't get a judgment on Zimmerman that I know of. Did the Gentle Giant thug's parents get anything? I never heard about it.

Just sayin'.

Tooconservative  posted on  2017-09-27 10:39:38 ET  Reply   Untrace   Trace   Private Reply  


End Trace Mode for Comment # 39.

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