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Title: A Marine's .50-caliber sniper rifle failed during a firefight — so he called customer service
Source:
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URL Source: http://www.businessinsider.com/mari ... called-customer-service-2017-4
Published: Apr 24, 2017
Author: Jared Keller
Post Date: 2017-04-24 22:06:33 by Justified
Keywords: None
Views: 1151
Comments: 3
The Barrett M107 .50-caliber long-range sniper rifle is a firearm made for the modern war on terrorism. Officially adopted by the U.S. Army in 2002 and boasting a 2,000-meter range, a suppressor-ready muzzle brake, and recoil-minimizing design, the semi-automatic offers "greater range and lethality against personnel and materiel targets than other sniper systems in the U.S. inventory," according to an assessment by Military.com. While Barrett's reputation of "flawless reliability" has made the M107 the sniper weapon of choice, the rifle is just like any other essential tool: It often breaks when you need it most. And that's apparently what happened to one Marine Corps unit pinned down in a firefight, according to one of Barrett's longtime armorers. Don Cook, a Marine veteran who's been maintaining M107s for more than two decades, told National Geographic in 2011 that he one day received a call to Barrett's workshop from a harried young Marine. During maintenance of the unit's M107, the Marine had bent the ears of the rifle's lower receiver; the next day, after engaging the enemy, they discovered the rifle wouldn't fire consistently. Despite the unit's lack of tools (and time), Cook knew exactly what to do. The armorer instructed the Marines to use the bottom of the carrier to bend the ears back down. Within 45 seconds, the weapon was firing properly. "Thank you very much," Cook says they told him, then he heard a dial tone. They had a firefight to get back to. "It's probably one of the biggest highlights of my life, to be able to help a Marine unit during a firefight," Cook told National Geographic. Watch Cook describe the phone call (starting at 9:26):
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#1. To: Justified, *Bang List* (#0)
This is no doubt the best customer service I have ever heard of, bar none. Si vis pacem, para bellum Rebellion to tyrants is obedience to God. Never Pick A Fight With An Old Man He Will Just Shoot You He Can't Afford To Get Hurt I am concerned for the security of our great nation; not so much because of any threat from without, but because of the insidious forces working from within." -- General Douglas MacArthur
This is no doubt the best customer service I have ever heard of, bar none. "When you absolutely,positively need it NOW,call the good people at Barrett!" Some ads just write themselves. In the entire history of the world,the only nations that had to build walls to keep their own citizens from leaving were those with leftist governments.
The D&R terrorists hate us because we're free, to vote second party
"We (government) need to do a lot less, a lot sooner" ~Ron Paul
#2. To: Justified (#0)
" A Marine's .50-caliber sniper rifle failed during a firefight — so he called customer service "
#3. To: Stoner (#2)
" A Marine's .50-caliber sniper rifle failed during a firefight — so he called customer service "
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