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Title: How President Obama’s campaign used big data to rally individual voters.
Source: www.technologyreview.com
URL Source: http://www.technologyreview.com/fea ... used-big-data-to-rally-voters/
Published: Jan 31, 2016
Author: Sasha Issenberg
Post Date: 2016-01-31 07:46:48 by CZ82
Keywords: None
Views: 630
Comments: 1

How President Obama’s campaign used big data to rally individual voters.

By Sasha Issenberg on December 19, 2012

Why It Matters

The Obama 2012 campaign used data analytics and the experimental method to assemble a winning coalition vote by vote. In doing so, it overturned the long dominance of TV advertising in U.S. politics and created something new in the world: a national campaign run like a local ward election, where the interests of individual voters were known and addressed.

This story was originally posted in three installments.

Two years after Barack Obama’s election as president, Democrats suffered their worst defeat in decades. The congressional majorities that had given Obama his legislative successes, reforming the health-insurance and financial markets, were swept away in the midterm elections; control of the House flipped and the Democrats’ lead in the Senate shrank to an ungovernably slim margin. Pundits struggled to explain the rise of the Tea Party. Voters’ disappointment with the Obama agenda was evident as independents broke right and Democrats stayed home. In 2010, the Democratic National Committee failed its first test of the Obama era: it had not kept the Obama coalition together.

But for Democrats, there was bleak consolation in all this: Dan Wagner had seen it coming. When Wagner was hired as the DNC’s targeting director, in January of 2009, he became responsible for collecting voter information and analyzing it to help the committee approach individual voters by direct mail and phone. But he appreciated that the raw material he was feeding into his statistical models amounted to a series of surveys on voters’ attitudes and preferences. He asked the DNC’s technology department to develop software that could turn that information into tables, and he called the result Survey Manager.

That fall, when a special election was held to fill an open congressional seat in upstate New York, Wagner successfully predicted the final margin within 150 votes—well before Election Day. Months later, pollsters projected that Martha Coakley was certain to win another special election, to fill the Massachusetts Senate seat left empty by the death of Ted Kennedy. But Wagner’s Survey Manager correctly predicted that the Republican Scott Brown was likely to prevail in the strongly Democratic state. “It’s one thing to be right when you’re going to win,” says Jeremy Bird, who served as national deputy director of Organizing for America, the Obama campaign in abeyance, housed at the DNC. “It’s another thing to be right when you’re going to lose.”

It is yet another thing to be right five months before you’re going to lose. As the 2010 midterms approached, Wagner built statistical models for selected Senate races and 74 congressional districts. Starting in June, he began predicting the elections’ outcomes, forecasting the margins of victory with what turned out to be improbable accuracy. But he hadn’t gotten there with traditional polls. He had counted votes one by one. His first clue that the party was in trouble came from thousands of individual survey calls matched to rich statistical profiles in the DNC’s databases. Core Democratic voters were telling the DNC’s callers that they were much less likely to vote than statistical probability suggested. Wagner could also calculate how much the Democrats’ mobilization programs would do to increase turnout among supporters, and in most races he knew it wouldn’t be enough to cover the gap revealing itself in Survey Manager’s tables.

His congressional predictions were off by an average of only 2.5 percent. “That was a proof point for a lot of people who don’t understand the math behind it but understand the value of what that math produces,” says Mitch Stewart, Organizing for America’s director. “Once that first special [election] happened, his word was the gold standard at the DNC.”

The significance of Wagner’s achievement went far beyond his ability to declare winners months before Election Day. His approach amounted to a decisive break with 20th-century tools for tracking public opinion, which revolved around quarantining small samples that could be treated as representative of the whole. Wagner had emerged from a cadre of analysts who thought of voters as individuals and worked to aggregate projections about their opinions and behavior until they revealed a composite picture of everyone. His techniques marked the fulfillment of a new way of thinking, a decade in the making, in which voters were no longer trapped in old political geographies or tethered to traditional demographic categories, such as age or gender, depending on which attributes pollsters asked about or how consumer marketers classified them for commercial purposes. Instead, the electorate could be seen as a collection of individual citizens who could each be measured and assessed on their own terms. Now it was up to a candidate who wanted to lead those people to build a campaign that would interact with them the same way.

Dan Wagner, the chief analytics officer for Obama 2012, led the campaign’s “Cave” of data scientists.

After the voters returned Obama to office for a second term, his campaign became celebrated for its use of technology—much of it developed by an unusual team of coders and engineers—that redefined how individuals could use the Web, social media, and smartphones to participate in the political process. A mobile app allowed a canvasser to download and return walk sheets without ever entering a campaign office; a Web platform called Dashboard gamified volunteer activity by ranking the most active supporters; and “targeted sharing” protocols mined an Obama backer’s Facebook network in search of friends the campaign wanted to register, mobilize, or persuade.

But underneath all that were scores describing particular voters: a new political currency that predicted the behavior of individual humans. The campaign didn’t just know who you were; it knew exactly how it could turn you into the type of person it wanted you to be.

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Poster Comment:

This article is fairly long the rest is at the link.

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#1. To: CZ82 (#0)

Sounds like a smart way to do it.

I've rarely met any Democrat or Republican who is "true blue", agreeing with his party on everything.

In fact, most people I talk to disagree with their party on some things, agree with it on others, but have a particular animus for the OTHER party, which keeps them voting Democrat. Sort of like the French and the English in 1914: We don't like you, you don't like us, but we both REALLY don't like the aggressive bully on the other side of the Rhine, so let's team up to stop HIM.

Vicomte13  posted on  2016-01-31   8:45:31 ET  Reply   Trace   Private Reply  


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