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Title: A Chick-fil-A owner shocked his employees in the best way after shutting down for renovations
Source:
Business Insider
URL Source: http://www.businessinsider.com/chic ... es-during-store-remodel-2015-8
Published: Aug 13, 2015
Author: Hayley Peterson
Post Date: 2015-08-14 10:36:19 by Deckard
Keywords: None
Views: 2599
Comments: 10
(KVUE) Instead of temporarily laying off his 50 workers, Jeff Glover shocked his staff by continuing to pay them during the entire five months the restaurant would be closed, ABC affiliate KVUE reports. Glover even gave them a $1-per-hour raise for sticking with him. Starting pay at Glover's Chick-fil-A is $11 an hour and he pays full-time workers roughly $3,600 a month before taxes, according to KVUE. "It would be a real financial crisis for the 50 families represented by the workers here to have to go five months without a job," Glover told the station. At least one employee wasn't surprised by the gesture. "I wasn't expecting less than that — he is always taking care of us," the worker told KVUE. Chick-fil-A is best known for its crispy fried chicken, waffle fries, and milkshakes. But much of the company's success can also be attributed to its superior customer service — which is a rare quality in an industry that's notorious for its low wages. At Glover's Chick-fil-A in Austin, customers rave about the service. "This Chick-fil-A rocks," one customer wrote on Yelp. "They have a great system during busy lunch hours. I don't know how they do it because every time my order is right and fresh. Great job guys!" A third raved about the employees' efficiency and friendliness. She wrote: "Even in the noon hour, we easily found a parking spot and walked in. The place was full, but every register was open. No wait in line, and then we get a NUMBER for our table. Delivered to your table fast food? And then being asked if we had everything we needed, instead of just dumping it off? Shut the front door! A subsequent staffer asking if "everything was OK" caught us off guard. Two more stops offering (and happily getting us) drink refills was shocking. Table clearing, but not in a way that made it seem like they wanted us to leave, caught us off guard. Then the kicker. When asked if we needed "anything else," my friend coyly mentioned wanting a "Banana Pudding Shake." The helpful staffer said, "What size to you want? The Small is $2.78." (I might not have the number right, but he did). So he took the $3, and came back in a few minutes with my friend's shake and the change. Amazing. At a fast food place."
Chick-fil-A owner Jeff Glover hugs an employee.
A Chick-fil-A owner recently had to shut down his Austin, Texas, restaurant for five months for renovations.
(KVUE)
"He is always taking care of us," an employee says of her boss.
Chick-fil-A dominates fast food. The fried-chicken chain generates more revenue per restaurant than any other fast-food chain in the US, according to QSR magazine.
Chick-fil-A owner Jeff Glover.
Another customer wrote: "This Chick-fil-A was glowing it was so clean! My server was very friendly, and personally brought me my drink and food (both of which were accurate). Great experience."
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#1. To: Deckard (#0)
(Edited)
Thanks for posting a story that renews faith in the goodness of man. It's no coincidence that Chick-fil-A's philosophy of compassion, love, charity, and respect for their employees and its customers reflects that of Jesus Christ. For those who have difficulty in defining "Christian" at its essence, THESE anecdotal stories provide a great example. I am reminded of the PURE EVIL and clinical insanity of the homofascists who tried to blackmail, intimidate, destroy this company because the owner had the audacity to publicly endorse the definition of REAL marriage. Public reaction and support was swift and decisive: Sales went through the roof.
Anybody else see what I see?: A kind, loving, happy heart of this woman.
For those who have difficulty in defining "Christian" at its essence, THESE anecdotal stories provide a great example. Agree. This owner's actions show a true walk with Christ. "When Americans reach out for values of faith, family, and caring for the needy, they're saying, "We want the word of God. We want to face the future with the Bible.'"---Ronald Reagan
Great to hear stories like this...Yup, THAT is called Walking-the Walk.
Now THIS is the sort of thing I'm talking about!
11 per hr at 40hrs per week is 440 times 4 weeks is $1760 per month not $3600. Full time pay must be be code for managment. No one is going to pay a chicken flipper $40k plus to flip chicken.
Minus the socialist jack booted government thugs enforcing oppressive unconstitutional legislation. How can this happen without nanny state big government coercion and wealth spread? A sound business decision.
A sound business decision. His employees have done well for him and he does well for them.
Yeah. Just a little bit different than a free frozen
Much of the company's success can also be attributed to its superior customer service — which is a rare quality in an industry that's notorious for its low wages.
#2. To: Deckard, LF (#0)
#3. To: Liberator, Vicomte13 (#1)
It's no coincidence that Chick-fil-A's philosophy of compassion, love, charity, and respect for their employees and its customers reflects that of Jesus Christ.
#4. To: redleghunter (#3)
#5. To: Liberator, redleghunter (#4)
#6. To: Deckard (#0)
#7. To: Vicomte13, Liberator, redleghunter (#5)
Now THIS is the sort of thing I'm talking about!
"We (government) need to do a lot less, a lot sooner" ~Ron Paul
#8. To: Deckard (#0)
Instead of temporarily laying off his 50 workers, Jeff Glover shocked his staff by continuing to pay them during the entire five months the restaurant would be closed
#9. To: Deckard (#0)
Instead of temporarily laying off his 50 workers, Jeff Glover shocked his staff by continuing to pay them during the entire five months the restaurant would be closed
#10. To: Liberator (#4)
(Edited)
THAT is called Walking-the Walk.
Thanksgiving turkey / chicken for the emp/drones, eh?
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