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Title: New Pro-Consumer Airline Rules to Go into Effect
Source: Rotor News
URL Source: http://rotor.com/Default.aspx?TabId=177&newsid375=73632
Published: Aug 13, 2011
Author: Nstaff
Post Date: 2011-08-13 10:52:15 by Thunderbird
Keywords: Consumer, Airline, Rules
Views: 3027
Comments: 2

The U.S. Department of Transportation (DOT) has established new pro-consumer rules that include compensation of baggage fees and involuntary bumping passenger, to go into effect on Aug. 23. The new rules will require airlines to refund baggage fees for lost luggage and make it more expensive to involuntarily bump passengers due to overselling of flights. There would also be fines for jets sitting on the tarmac for longer than four hours.

While consumer rights groups have praised the actions, the airline industry has been outspoken in their disapproval. Spirit Airlines, along with Allegiant Air and Southwest Airlines, are challenging several provisions, particularly one that would require airlines to include all fees in advertised prices. This provision was brought by the DOT to the U.S. Court of Appeals in Washington on Aug. 4 claiming that including the fees in advertised prices would better inform the consumer of the true cost of travel.

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#1. To: Thunderbird (#0)

While consumer rights groups have praised the actions, the airline industry has been outspoken in their disapproval. Spirit Airlines, along with Allegiant Air and Southwest Airlines, are challenging several provisions, particularly one that would require airlines to include all fees in advertised prices. This provision was brought by the DOT to the U.S. Court of Appeals in Washington on Aug. 4 claiming that including the fees in advertised prices would better inform the consumer of the true cost of travel.

This attitude is why most business and market regulations exist. You can't trust these entities to police themselves against shoddy and dishonest business practices, under our current form of capitalism.

mininggold  posted on  2011-08-13   11:11:37 ET  Reply   Trace   Private Reply  


#2. To: mininggold (#1)

This attitude is why most business and market regulations exist. You can't trust these entities to police themselves against shoddy and dishonest business practices, under our current form of capitalism.

OTOH...airport fees, fuel surcharges, baggage fees, etc. do flucuate regularly and it is just a mtter of time before someone makes a federal case about not being told the peanuts & cokes are extra. The low cost carriers who are making the complaint about the new regulations are the ones (imo) doing more for consumers by keeping fares down and making the majors compete for business. They may have a legitimate beef.

Thunderbird  posted on  2011-08-13   11:24:46 ET  Reply   Trace   Private Reply  


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